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4
How to Build Trust and Enhance Collaboration

Understand how trust supports constructive collaboration and creativity.

Transcript
Lecture

How to Build trust and Enhance Collaboration

Jess Eddy
Lead Product Designer, Zendesk

Trust is the foundation of our relationships at work; it's not just about what we communicate but how. When we make it easy for our stakeholders to participate in the conversation, we work toward better outcomes as a team.

​We can do this using simple methods while at the same time making the design process inclusive and obtaining high-quality feedback on our work. Trust begins with getting to know people and extends into our ways of working together and how we share our design work—taking the time to communicate and collaborate mindfully positions you as a leader known for great teamwork.